Privacy Policy

This Privacy Policy describes how Desi Milk Dairy (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://desimilkdairy.com (the “Site”) or otherwise communicate with us. For the purpose of this Privacy Policy, “you” refers to the user of our Services, including customers and visitors.

By using our Services, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree, please do not use the Services.

Contact Information
Website: https://desimilkdairy.com
Email: hello@desimilkdairy.com
Phone: +91 9034051046
Address: 993, Sector 55, Faridabad, Haryana 121004, India

Changes to This Privacy Policy We may update this Privacy Policy occasionally to reflect legal, operational, or regulatory changes. Any changes will be posted here with the updated date.

What Personal Information We Collect We collect personal information that identifies or can be associated with you, including:

Contact details: name, address, phone number, email address
Order details: billing/shipping address, payment info, order history
Account data: username, password, preferences
Shopping behavior: viewed or added items
Customer service interactions

How We Collect Information

Directly from You via our website forms or order process
Automatically through cookies, web beacons, IP logs
From Third Parties like service providers, payment processors, and marketing tools

How We Use Personal Information

To process and fulfill your orders
To communicate regarding your account or orders
To improve and personalize your shopping experience
To send marketing emails (with opt-out options)
For fraud prevention and platform security

Cookies & Tracking We use cookies and similar technologies to understand user behavior, improve website functionality, and support marketing. You can control cookies via your browser settings, but disabling them may affect the site’s performance.

Sharing Your Information We may share your data with:

Third-party vendors for payment, shipping, analytics
Marketing partners (only if consented)
Government or legal entities when required
Within our group companies for operations

We do not sell your personal data.

Children’s Privacy Our services are not intended for children under 16. We do not knowingly collect data from children. If we discover such data, we will delete it promptly.

Your Rights & Choices Depending on your location, you may have rights to:

Access or review the data we hold about you
Correct inaccuracies in your data
Delete your data (subject to legal limits)
Opt out of marketing communications
Withdraw consent at any time

Data Security & Retention We use appropriate security measures to protect your information. However, no method of transmission over the Internet is completely secure. We retain your data only as long as needed to provide services and comply with laws.

International Transfers Your data may be transferred to and processed in countries outside your residence. We take appropriate safeguards to ensure data protection.

Complaints If you have any concerns or complaints, please email hello@desimilkdairy.com or write to:
Desi Milk Dairy
993, Sector 55, Faridabad, Haryana 121004, India

We aim to resolve all complaints fairly and promptly.

Secure Online Payments We use third-party payment gateways for online transactions. Credit/debit card information is securely stored and encrypted by these services. We do not store your card details.

Third-Party Links Our website may contain links to external websites. We are not responsible for their content or privacy practices. Always read the policies of third-party sites.

Effective Date: July 9, 2025

Give Us A Call

(+91) 9034051046

Email Address

Hello@desimilkdairy.com

Location

Faridabad, Haryana , India

Work Hours

Everyday 08:00 - 18:00

Bringing you the joy of pure desi milk, straight from healthy, local farm cows.

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